Factual data · GO/NO-GO verdict · Financial model calibrated over 30 months
In Saint-Denis (Réunion), the travel agency market is reinventing itself in high-value 'travel consulting': safaris, exotic weddings, bespoke business travel, premium cruises. Average ticket 680 €-3,800 € €.
Dominant profile: touristique · capitale
Competitive density: moderate (first-mover advantage possible).
Dominant players: mix of family-owned independents and global groups (Accor, Marriott, IHG).
Positioning recommendation: Competitive positioning required: sector margin is tight, edge comes from operational efficiency.
| Indicator | Year 1 | Year 2 | Year 3 |
|---|---|---|---|
| Year 1 revenue | 130K € → 510K € | ×1,18 (ramp-up) | ×1,32 (steady-state) |
| Target net margin | negative to low | 5 % | 11 % |
| Working capital (days of revenue) | 45-60 d | 35-50 d | 30-45 d |
| Cumulative ROI | investment | ~50 % | Payback at 30 months |
These ratios are calibrated on MarketLens sector benchmarks and adjusted by local coefficients of Saint-Denis (Réunion) (cost +10% vs average, income −15% vs average).
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